Analisis Pengendalian Kualitas Produk pada Gudang PT. DSV Solutions Indonesia (Semarang Site) Menggunakan Metode FMEA

Authors

  • Dwi Maudina Rahmawati Universitas Muhammadiyah Riau
  • Denny Astrie Anggraini Universitas Muhammadiyah Riau

DOI:

https://doi.org/10.37859/jst.v12i1.8791
Keywords: FMEA, Logistics, Operational Efficiency, Product Defects

Abstract

PT. DSV Solutions Indonesia (Semarang Site) is a logistics company that provides storage and delivery services for PT. Semarang Autocomp Manufacturing Indonesia (SAMI). Between August and October 2024, several product defects were identified during the storage and delivery processes, including dented boxes, torn boxes, tangled wires, and peeled wires. These defects resulted in additional handling processes and had the potential to reduce customer trust. To analyze and address these issues, the Failure Mode and Effect Analysis (FMEA) method was applied to identify the root causes and effects of each defect, as well as to determine the priority for corrective actions. The analysis revealed that dented boxes had the highest Risk Priority Number (RPN) of 294, primarily caused by improper handling such as throwing packages. Meanwhile, tangled wires had an RPN of 252, attributed to poor material handling practices.

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Author Biographies

Dwi Maudina Rahmawati, Universitas Muhammadiyah Riau

Program Studi Teknik Industri, Fakultas Teknik

Denny Astrie Anggraini, Universitas Muhammadiyah Riau

Program Studi Teknik Industri, Fakultas Teknik

References

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Published

2025-06-30

How to Cite

[1]
D. M. Rahmawati and D. A. Anggraini, “Analisis Pengendalian Kualitas Produk pada Gudang PT. DSV Solutions Indonesia (Semarang Site) Menggunakan Metode FMEA”, JST, vol. 12, no. 1, pp. 153–160, Jun. 2025.

Issue

Vol. 12 No. 1 (2025): JURNAL SURYA TEKNIKA

Section

Research Article

License

Copyright (c) 2025 Dwi Maudina Rahmawati, Denny Astrie Anggraini

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This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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