Analisis dan perancangan user interface dan user experience untuk sistem asuransi karyawan berbasis web menggunakan metode design thinking
Keywords:
user interface, user experience, design thinking, system usability scale
Abstract
In developing a software application design, it is often done without first observing the user. So the result often causes many problems. Inappropriate design of the interface and user experience will cause problems in the application after it is created. User interface and user experience are two things that are very important and cannot be separated. How easy or difficult it is to use a product will of course also have a big influence on the user's experience when they use the product. Using design thinking in creating a product can have a big influence on the UI/UX process. In designing the WorkerLife website, the author used the design thinking method as a solution to solve problems faced by users and carried out usability testing and assessment using SUS (System Usability Scale). When testing website designs. A score of 77.58 was obtained with a good rating so that the design has been successfully created and users do not experience confusion or difficulties when running the website design prototype.
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[4] D. Mualfah, W. Fadila, and R. Firdaus, “Teknik SMOTE untuk Mengatasi Imbalance Data pada Deteksi Penyakit Stroke Menggunakan Algoritma Random Forest,” J. CoSciTech (Computer Sci. Inf. Technol., vol. 3, no. 2, pp. 107–113, 2022, doi: 10.37859/coscitech.v3i2.3912.
[5] R. D. Darmawan and H. Rohman, “Peningkatan Performa Pengalaman Pengguna Aplikasi Seluler Ajaib dengan Pendekatan Design Thinking dan Pengujian A/B: Studi Kasus UX Terhadap Ajaib - Platform Investasi Daring,” J. Inform. dan Rekayasa Perangkat Lunak, vol. 4, no. 1, p. 1, 2022, doi: 10.36499/jinrpl.v4i1.4762.
[6] W. Suprayogi Adhyaksa Pratama and A. Dwi Indriyanti, “Perancangan Design UI/UX E-Commerce TRINITY Berbasis Website Dengan Pendekatan Design Thinking,” J. Emerg. Inf. Syst. Bus. Intell., vol. 04, no. 01, pp. 50–61, 2023.
[7] B. Oktaviani, R. M. Chandra, M. Irsyad, and P. Pizaini, “Desain Sistem Pemasaran Produk UMKM dengan Konsep UI/UX Menggunakan Metode Design Thinking,” J. Inf. Syst. Res., vol. 4, no. 3, pp. 980–987, 2023, doi: 10.47065/josh.v4i3.3387.
[8] L. D. Putra, A. Primajaya, and K. Prihandani, “Penerapan Design Thinking Pada Perancangan UI/UX Aplikasi Pembelajaran Online Untuk Mengurangi Dampak Technostress,” INTECOMS J. Inf. Technol. Comput. Sci., vol. 5, no. 2, pp. 125–130, 2022, doi: 10.31539/intecoms.v5i2.3920.
[9] U. Latipah and D. S. Simatupang, “Jurnal Computer Science and Information Technology ( CoSciTech ),” vol. 4, no. 2, pp. 322–331, 2023.
[10] E. Arribe et al., “Jurnal Computer Science and Information Technology ( CoSciTech ) Designing a Web-Based Inventory System at PT . Indofarma Global Medika,” vol. 4, no. 2, pp. 341–348, 2023.
[11] M. N. M. Al-Faruq, S. Nur’aini, and M. H. Aufan, “Perancangan Ui/Ux Semarang Virtual Tourism Dengan Figma,” Walisongo J. Inf. Technol., vol. 4, no. 1, pp. 43–52, 2022, doi: 10.21580/wjit.2022.4.1.12079.
[12] F. Kesuma Bhakti, I. Ahmad, and Q. J. Adrian, “Perancangan User Experience Aplikasi Pesan Antar Dalam Kota Menggunakan Metode Design Thinking (Studi Kasus: Kota Bandar Lampung),” J. Teknol. dan Sist. Inf., vol. 3, no. 2, pp. 45–54, 2022, [Online]. Available: http://jim.teknokrat.ac.id/index.php/JTSI
[13] E. Kurniawan, N. Nofriadi, and A. Nata, “Penerapan System Usability Scale (Sus) Dalam Pengukuran Kebergunaan Website Program Studi Di Stmik Royal,” J. Sci. Soc. Res., vol. 5, no. 1, p. 43, 2022, doi: 10.54314/jssr.v5i1.817.
[14] D. Yakanita, H. Mahaputra, and R. L. Rahardian, “Aplikasi Pemesanan Jasa Tour Guide Dan Vacation Planner Di Bali Berbasis Mobile,” J. Innov. Inf. Technol. Appl., vol. 2, no. 01, pp. 67–75, 2020, doi: 10.35970/jinita.v2i01.202.
[15] L. Setiyani and E. Tjandra, “UI / UX Design Model for Student Complaint Handling Application Using Design Thinking Method (Case Study: STMIK Rosma Karawang),” Int. J. Sci. Technol. Manag., vol. 3, no. 3, pp. 690–702, 2022, doi: 10.46729/ijstm.v3i3.505.
[16] N. M. A. Belinda, Linawati, and K. O. Saputra, “UI/UX Design of Educational Game for Earthquake Mitigation,” Proc. 2020 IEEE Int. Women Eng. Conf. Electr. Comput. Eng. WIECON-ECE 2020, vol. 21, pp. 70–73, 2020, doi: 10.1109/WIECON-ECE52138.2020.9398019.
[17] A. Chia and Y. Hung, “Gamification_as_Twenty-First-C,” Int. J. Teach. Learn. High. Educ., vol. 30, no. 3, pp. 549–559, 2018.
[18] N. Joesphine, R. Martin, Yoga, T. Oktavia, and D. Sundaram, “Evaluation Implementation of Ui / Ux in Monitoring & Controlling Study Improvement With User-Centered Design Method,” J. Theor. Appl. Inf. Technol., vol. 100, no. 9, pp. 3129–3156, 2022.
Published
2024-01-01
How to Cite
Mualfah, D., & Rajif, I. (2024). Analisis dan perancangan user interface dan user experience untuk sistem asuransi karyawan berbasis web menggunakan metode design thinking. Jurnal CoSciTech (Computer Science and Information Technology), 4(3), 686-695. https://doi.org/10.37859/coscitech.v4i3.6233
Section
Articles
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