HARDILAWATI, W. laura; ZULKARNAIN, Z. Analisis Penerapan Customer Relationship Marketing serta Dampaknya Pada Nilai dan Kepuasan Pelanggan. Jurnal Akuntansi dan Ekonomika, [S. l.], v. 8, n. 1, p. 118–127, 2018. DOI: 10.37859/jae.v8i1.705. Disponível em: https://ejurnal.umri.ac.id/index.php/jae/article/view/705. Acesso em: 17 apr. 2026.