DIANSYAH, R.; ARRIBE, E.; MAULA ZHAKIYAH, A. ANALISIS PENGARUH CUSTOMER SATISFACTION TERHADAP E-SERVICE QUALITY BERDASARKAN E-CUSTOMER LOYALTY PADA WEBSITE TOKOPEDIA. Journal of Software Engineering and Information System (SEIS), [S. l.], v. 1, n. 1, p. 68–79, 2021. DOI: 10.37859/seis.v1i1.2868. Disponível em: https://ejurnal.umri.ac.id/index.php/SEIS/article/view/2868. Acesso em: 17 apr. 2026.