RAHMANIA, A.; MEILIA, A. .; APRILIA, D. .; ABSHARINA, E. D. . PENERAPAN FRAMEWORK ITIL DALAM MANAJEMEN LAYANAN TI PADA PLATFORM E-COMMERCE: LITERATURE REVIEW. Journal of Software Engineering and Information System (SEIS), [S. l.], v. 6, n. 2, p. 134–142, 2026. DOI: 10.37859/seis.v6i2.11517. Disponível em: https://ejurnal.umri.ac.id/index.php/SEIS/article/view/11517. Acesso em: 7 sep. 2026.